Privacy Policy
Al-Hidayah Store respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.alhidayahstore.com or make a purchase from us.
1. Information We Collect
We may collect the following information when you use our website or services:
- Name, email address, phone number, billing/shipping address.
- Payment details (processed securely by our payment gateway partner – we do not store your card/bank details).
- Order history and communication records.
- Technical information such as IP address, browser type, and device details.
2. How We Use Your Information
We use the information collected to:
- Process and deliver your orders.
- Provide customer support and respond to queries.
- Send you updates, offers, and important information (you may opt out anytime).
- Improve our website, products, and services.
3. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share information only with:
- Trusted service providers (e.g., shipping partners, payment gateways such as Razorpay) who assist us in running our business.
- When required by law, government, or regulatory authorities.
4. Data Security
We take appropriate measures to protect your personal information.
- All online payments are processed securely through Razorpay Payment Gateway using industry-standard encryption.
- We never store your full payment/card details on our servers.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications anytime by contacting us.
6. Cookies
Our website may use cookies to improve user experience. You may disable cookies in your browser settings, but some features of the site may not work properly.
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧al_hidayahstore@outlook.com
📞 [+91 8106559824]